Are you a Client Management Executive with experience in the healthcare revenue cycle space looking for an opportunity for growth? – Full-Time position with a national Inc. 500, SaaS Healthcare Software Company.
We are one of the fastest growing companies in America, recognized 4x by Inc. Magazine, VitalWare is a national software company in the healthcare space. We are a fast, flexible, energetic team driving innovation in healthcare. As a Client Development Executive, you will work with a high profile client base building executive level relationships and account strategy while working with our client experience, project management, and sales departments to ensure client success, satisfaction, and retention. If you have 7-10 years’ experience in healthcare mid-revenue cycle technology/services including CDM, charge capture, billing and HIM you are at the top of the list! We want to talk to you and see if it is a fit for both of us.
PS… Our culture and work environment is legendary, which means … people love us and stay! Let’s talk.
The Client Success Executive (CSE) is responsible for ensuring the success and satisfaction of assigned Level 1 accounts across all VitalWare products and services. The CSE will build strategic client relationships; establishing themselves as a trusted advisor and business partner by understanding clients’ strategic goals and objectives and translating how VitalWare supports and aligns with those objectives.
This role will collaborate with the Client Experience and Sales teams to ensure client satisfaction, achieve client ROI expectations, identify opportunities to expand relationships, manage renewals and ensure revenue retention. The CSE takes direction from the VP, Client Success.
The ideal candidate is proficient in health care revenue cycle, self-motivated, and adept at managing multiple clients and priorities.
Duties and Responsibilities
Qualifications and Experience Requirements
Qualifications and experience may be categorized and include any or all of the following:
Skill and Ability Requirements