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System Administrator

Information Technology – Austin, Texas
Department Information Technology
Employment Type Regular Full-time
Minimum Experience Mid-level

Are you a System Administrator at a SaaS based start-up? – Full Time Remote position with Inc. 500 SaaS Healthcare Software Company.

We are one of the fastest growing companies in America, recognized 3x by Inc. Magazine, VitalWare is a fully funded SaaS company in the healthcare space. We are a fast, flexible, energetic team driving innovation in healthcare. Our IT team gets to research and recommend a large technology base of products which you will learn, implement and use. You will touch different projects and be able to learn and do things that you can’t in a larger or more bureaucratic company. You will work on our team sharing responsibility to maintain high availability, redundancy and load balancing to the application to maintain our incredibly high uptime. If you are a good problem solver with 6 years’ experience, a CCISP, VMWare experience or a bachelor’s degree with experience at a SaaS startup or fast growing small business … you go to the top of the list! We want to talk to you and see if it is a fit for both us.

PS… You can work anywhere and our retention rate is out of this world, which means … people love us and stay! Let’s talk.

Position Overview

This position supports the IT department by handling complex system design activities, configuring systems and responding to emergency situations effectively.  The System Administrator will translate business requirements into design specifications of the company’s infrastructure and lead the design and implementation of the computing environment to support processing requirements in a cost efficient manner while minimizing interruption to on-going processes.  Responsible for the monitoring and recovery procedures of mission critical enterprise systems.   The System Administrator is responsible to maintain high availability, redundancy and load balancing to the application to fulfill our expectation of incredibly high uptime.   This position takes direction from the Director, IT.

Qualifications and Experience Requirements


  • Bachelor degree in a technical field such as Computer Information Systems, Management Information Systems, Computer Science, or Computer Engineering, etc.
  • MCSE or MCSA.
  • Minimum 6 years of professional hands-on experience supporting application and server technologies in a heterogeneous environment containing Linux and Microsoft servers.
  • Hands-on experience supporting application/server: 6 years
  • Experience with Windows, Linux, VMware servers, and security: 2 years
  • Knowledge of database (SQL Server) and web server technology.
  • Familiar with monitoring and metrics tools.
  • Be available on call to provide support services during off hours.
  • Scheduled night and weekend work is required.
  • The ability to travel as needed.
  • Ability to communicate effectively.


  • Certifications in Linux, Microsoft, or server/database technologies.
  • Experience with VOIP components and converged networks.
  • Healthcare experience.
  • Experience with Sarbanes-Oxley and HIPAA requirements.

VitalWare offers a full range of benefits to regular, full-time employees that support employees and eligible family members, including domestic partners and their children. These benefits include:

  • Medical, prescription drug, dental and vision coverage.
    • Regence BlueShield Innova medical insurance.
    • Principal PPO dental insurance.
    • VSP vision insurance.
  • Life insurance.
    • Principal term life insurance.
  • Long-term disability.
    • Principal long-term disability insurance.
  • 401(k) savings plan.
    • John Hancock Retirement Services
  • Paid time-off and Holiday pay.
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  • Location
    Austin, Texas
  • Department
    Information Technology
  • Employment Type
    Regular Full-time
  • Minimum Experience
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